From City Utilities Sunday afternoon (11-17-2024):
At this time, the boil water advisory issued on Saturday, November 16, has been canceled for the majority of City Utilities water customers. Based on the required testing times, approximately 350 customers remain under a boil water advisory. They have been contacted and informed that test results for their area will be returned later this afternoon. They will be contacted again once they receive an all-clear message. All other customers may safely resume regular water usage at this time.
The precautionary boil water advisory, affecting almost 30,000 water customers, was issued on Saturday morning following a break in a 48-inch water main in southeast Springfield. The break created a significant loss of water pressure throughout a large area of Springfield. Water samples were taken in areas of low pressure to determine if contaminants may have entered the water distribution system. Water samples taken during a boil water advisory require 18 hours for test results to be available. All tests for the lifted area returned negative for contamination.
“We realize that this event has disrupted a large number of customers and many others in our community,” says Dwayne Fulk, City Utilities President & CEO. “We want to thank everyone for their patience and understanding as we implemented precautionary measures to ensure public health until we could confirm that the water in the affected areas is safe to drink.”
While not required, customers may want to briefly run water for a few moments to refresh the water in their systems.
Additional information is available on the City Utilities website.
